I just wanted to thank you and all the folks at Baywood for the outstanding and exceptionally responsive loving care you provided to Avis during her illness.
The flexibility of your system and your people allowed me to react to short term changing needs for Avis and to be assured that a quality person would be there to help me to care for Avis and her changing needs. You also were able to work seamlessly with the Allina Hospice people and the Presbyterian Rehab Center people —- thank you for making this work the best they could for Avis and me at a critical time in our life.
I want to especially thank Jennifer (who is very capable, but also was patient, kind and professional) — I know God sent her to spend the last times with Avis. I also want to let you know how much loving care and how many happy smiles Christa brought to Avis.
Thanks again to you and your whole team. Please don’t hesitate to use me as a reference.