About Baywood Home Care

25+ years of providing personal home care services across the Twin Cities and Greater Minnesota

Since 2000, Baywood has been helping people live safely and comfortably at home with support that goes beyond the task list. We believe the best care starts with knowing the person—their routines, preferences, personality and what matters most to them.

Our Story

Founded on a different vision for home care

Baywood Home Care was founded in 2000 by Dr. Dorothy Muffet, who left a successful corporate career with a clear vision for something different: a home care model centered on people, not systems. She believed exceptional care should help people live life fully, safely and comfortably in their own homes.

Since Dorothy’s passing in 2022, her legacy has been carried forward by Henrietta Nayoh, one of Baywood’s first employees. Henrietta started as a caregiver and moved into successive roles of increasing responsibility, becoming Dorothy’s second in command. Today, she leads a devoted team of nurses, caregivers and office staff, many of whom have been with us since the beginning. Together, we bring experience, heart and dedication to the families we support throughout the Twin Cities and Greater Minnesota.

At Baywood, we understand that home care is really about family. It’s about trust, connection and knowing someone will be there when help is needed. We’re honored to be a steady presence, providing peace of mind and personalized care that helps people stay where they feel most comfortable: at home.

nurses hand on senior woman shoulder

Mission & Values

Our mission is simple: to support the well-being of everyone we care for.

These are the values that guide how we care for people every day.

Compassion

We lead with kindness, empathy and respect. That means listening closely, understanding what matters to each person, and making sure clients and families feel heard, valued and cared for.

Integrity

We communicate openly, follow through on what we say and take responsibility for our actions. Honesty and accountability are essential to building trust with clients, families, caregivers and care partners.

Safety

We take our responsibility for safety seriously. Our team follows established health, safety and regulatory standards to help protect the well-being of every person in our care.

Commitment

We are committed to providing high-quality, client-centered care. We stay attentive to changing needs and look for ways to continually improve and provide the best possible care for our clients and families.  

Excellence

We hold ourselves to the highest standards and always look for ways to improve care. Through ongoing education, thoughtful problem-solving and a willingness to learn, we continue building the skills and expertise our clients depend on.

Advocacy

We use our experience and knowledge to help clients, families, caregivers and care partners make informed decisions. By collaborating, educating and sharing what we know, we help people feel supported and confident in the care ahead.

Why Families Choose Baywood

What makes us different from other home care agencies

✓We match, we don’t just staff. We choose caregivers for fit, considering things like personality, language, interests and other preferences. And once we find the right fit, we prioritize consistency so clients can build trust with a familiar caregiver.

✓Care is guided by a nurse. An RN case manager develops the care plan, helps prepare caregivers to follow it and adjusts it as needs change.

✓We go beyond the task list. We believe care happens in the relationship. Our caregivers are known as everything from bingo buddies and crossword partners to gardening pals and birding companions.

✓25 years of care, still deeply personal. Baywood has been independently serving families since 2000, with the same focus on responsive, relationship-centered care.

✓We care for adults at every stage. Our clients range from age 18 to 100+, including adults who need disability support, workers’ compensation care and help managing complex health needs.

✓No long-term contracts. You can scale hours up or down as life changes.

nurse standing at door with senior woman

Where We Work

Serving Minnesota

Twin Cities

Minneapolis, St. Paul and the surrounding metro

Greater MN

Including Fairmont and Southern Minnesota

When your family needs support,
we’re here to help.

Tell us what’s happening, and we’ll help you determine the right next step.